The challenge
Shipping documents arrive in many layouts from many parties. Staff keyed each field into the operations system by hand. Volume grew faster than headcount, and a single mistyped field could hold up a shipment later.
Approach
What we did
Collect real documents
Across senders and layouts, including the messy scans.
Build field extraction
Focused on the fields operations actually uses.
Add confidence checks
Uncertain fields are flagged for review instead of guessed.
Write into the existing system
The team keeps its current workflow.
Technical
Architecture
OCR and field extraction
Layout-aware reading across document formats.
Confidence scoring
Each field scored; low-confidence fields go to a review queue.
System integration
Validated data written into the client's operations system.